If you need to cancel your appointment, we ask you to contact us 24 hours before your appointment. You can cancel your appointment online by logging into your account, by emailing us at firstname.lastname@example.org, or by calling us at 020 – 3348574. If you don’t cancel within that time frame, you will be charged 50% of your appointment. If you do not cancel and do not show up to your appointment, you will be charged the full cost of your service.
For parties of four or more, simply let us know at least 48 hours ahead of time if you need to cancel or change your plans. Groups of four or more who cancel without notice or fail to show will be charged the full price of services originally scheduled.